"Truly Outstanding"

About: Frimley Park Hospital (Frimley)

I can not praise enough the staff of A&E. In very challenging and relentlessly busy circumstances they manage to maintain a smile, treat every person with respect and care and perform with the highest level of professionalism. From the moment I entered the department, I recieved outstanding care. The reception, clerical staff, domestic, catering and clinical staff all contributed to the fantastic service I recieved. Every member of staff introduced themselves by name, I was kept informed, given the opportunity to ask questions and felt I was listened too. Well done Frimley Park, truly outstanding. A shining example of our wonderful NHS.

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Response from Frimley Park Hospital

Dear Anita

Thank you for taking the time to leave your feedback on your recent trip to A&E.

I'm pleased that you had an outstanding experience with the team.

We are so lucky to have a great bunch of staff who do their best every day to provide the care that you describe.

Feedback like yours makes it all worthwhile.

Thank you for thinking of us

Kind Regards

Claire Marshall

Head of Patient Experience

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