"Unprofessional behaviour"

About: Hospital For Tropical Diseases

I came for an outpatient dermatology appointment in November last year. The doctor was an hour late but understandable seeing how London traffic is unpredictable. Here's the worse bit. I was made to feel incredibly stupid for not knowing my diagnosis since I was a doctor myself. The doctor I saw even questioned what medical school I went to. I would never speak to a patient like this and expect to be treated as a patient, Not a doctor. Horrendous behaviour. I hope their juniors do not learn from them.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Hospital For Tropical Diseases

Thank you for taking the time to feed back to us. We are very sorry to hear about your experience of Dermatology at Hospital for Tropical Diseases, UCLH last year. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful