"Seriously failing my wife"

About: City Hospital (Birmingham)

My wife is in now with suspected spinal cancer and needs an MRI under general anesthetic she has been in 4 days becouse the imaging team and the anesthetic team Can not comunicate my wife is extremely worried and anxious and she is being told maybe they can organise in another 3 days (maybe) total shambles if you can use a different hospital I urge you to do so

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Response from City Hospital

I am sorry to hear that your wife is becoming worried and anxious while in our care. So that we can help to resolve this matter quickly could you please email our Patient Advice Liaison Service (PALS) with details about your wife’s care and someone will get back in touch with you. Tony Waite, Director of Finance and Performance.

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