"A ward with wonderful staff"

About: Gateshead Health NHS Foundation Trust

My daughter was a patient on Ward 21 from 10 to 17 July. Throughout her stay the care she received was exemplary. It could not be faulted in any way. In addition the staff found time to be totally supportive of my husband and me. In particular I must mention 3 nurses. On the day of my daughters operation your kindness and compassion truly saved a distraught mother from total melt down. I could not have got through that day without your support.

Despite your hectic work schedule you always found time to reassure us about our daughter's progress. It was much appreciated. So if you or a loved one become a patient on this ward please do no worry. Every member of staff will be in there to ensure your rapid recovery and discharge home?

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Response from Gateshead Health NHS Foundation Trust

Patient feedback is extremely important to us so thank you for taking the time to pass your comments over.

We will pass your comments over to Ward 21 who will be delighted to hear your kind words. We wish your daughter a speedy recovery.

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