"I was not dealt with dignity "

About: St Helier Hospital / General surgery

(as the patient),

I returned from holiday with abdominal pains and a kidney infection.

I went to A & E and I thought they were good and they told me to come back if the pain got worse.

I returned a week later and was admitted, some tests were performed and the consultant said he knew what the problem was.

Omental adhesions from previous operations, he said to me he was not going to operate as an emergency but as an elective which would have been a month or two later or there about, reasons being I was not throwing up or had a blockage.

I was then told I could go home if I could manage the pain, they got the pain team involved. I was on the limit and they said the next was oral morphine.

I went to A & E again a week later and was referred to doctor there who I felt did not want to know about my problem.

I checked on the Monday to see when the operation might be as I felt like I could not wait any longer.

My doctor got another team to perform my operation a month earlier than expected.

In my opinion, I had much better care from that team.

On my discharge he arranged a visit in outpatients the week after as he was still concerned.

At that visit, I felt that the registrar concerned did not answer my questions and discharged me.

I visited my doctor the next day saying I had had enough and I just felt like I wanted to die and I meant it.

I am in the process of arranging to look at my notes with a surgical person to go over things from the start of it all till now.

I felt like the difference from Epsom to St Helier is so different.

I would not like to go to St Helier again.

I think that I was made to feel like I had to stick my neck out to get somewhere.

I am going to make a formal complaint about all this.

I do not feel like I was dealt with dignity or in a caring way.

My experience has left me feeling very depressed.

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