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"Exceptional"

About: Queen Elizabeth The Queen Mother Hospital

I came in feeling thoroughly unwell, and was seen very quickly, everyone I came in contact with was very charming, professional and attentive. the wards were very clean and very calm, I underwent lots of tests and everything was explained very well, and a diagnosis and treatment was decided upon relatively quickly. once it was established i did not need to stay in we were not hurried out, but were able to get ourselves together to leave gently. My 7 month old daughter was even given a little teddy by one if the nurses. it was by far the best experience I have ever had in a&e. I could not have felt more looked after.

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Responses

Response from Queen Elizabeth The Queen Mother Hospital 7 years ago
Queen Elizabeth The Queen Mother Hospital
Submitted on 24/07/2016 at 11:40
Published on nhs.uk on 25/07/2016 at 02:30


Thank you very much for letting us know about your experience of our services.

Thank you also for highlighting the good communications you received - it really does help if you are kept thoroughly informed.

I hope that your daughter likes her new teddy!

And I hope you are well on the way to a full recovery.

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