About: Leicester Royal Infirmary

I am extremely disappointed at the consultation I had this morning. All of my symptoms are pointing to one thing I have a unilateral tonsillar enlargement and all symptoms of lymphoma including family history, I was told they are not concerned and will get me to have my tonsils out but they were sure nothing was wrong. I feel let down by them and I don't feel I was listened to. I now have to wait up to 6 months to have a tonsillectomy to find out if what me and my mother (who is a nurse) suspect. This is causing an enormous strain on everyday life with worry, stress and anxiety.

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Response from Communications Officer, University Hospitals of Leicester NHS Trust

Dear Reviewer,

Thank you for taking the post your feedback.

We are really disappointed to hear that you had a bad experience at your consultation at the Royal and you feel let down by our staff.

We would like to investigate your concerns further so if you are happy to do so, please email patricia.s.bingley@uhl-tr.nhs.uk with your name, date of birth, address and hospital number and we can look into this for you.

Kind regards,

Communications Team

Leicester's Hospitals