"dissapointment at best."

About: Queen Elizabeth Hospital (Gateshead)

Been in a&e for 4 hours now, yet to be seen with a 38 week pregnant lady. We've seen more cleaners than drs. In addition to this we couldn't get a go appointment for 2 weeks and the midwife we have replies to queries using word like "maybe" and "possibly". Really stumped as to why we're so proud of a free service when it would probably be better if privatised and paid for via insurance. QE tonight has been useless.... at the rate of being seen my wife could be Labour, so I guess there may be a aspect of convenience.

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Response from Queen Elizabeth Hospital

We're sorry to hear about your experience. We'd like to understand a little more about what happened so we can look into this for you. If you'd be interested in doing this, you can contact our PALS (Patient Advice and Liaison Service) team on 0800 953 0667 or pals@ghnt.nhs.uk

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