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"Bare bones service delivered with excellence"

About: Royal Free Hospital

Pre Natal care at the Royal Free was a mixed affair - generally the midwives and doctors were great once you can get their attention. Outpatient appointments always run late - at least 1 hr.

Blood results frequently going missing. My waters broke early and I had a complicated delivery so had a 9 day hospital stay. The Doctors and Midwives were excellent and very supportive during this difficult period. However I was shocked at the facilities - no hot water in the showers, broken bed (hand rails and elevation) made it impossible for me to get in and out of bed as i had a c section, blood stains in bathroom, shortage of wheelchairs made it a challenge for me to visit my newborn in the neo-natal ward. The hospital combines pre and post natal care on one ward which does not work well.

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Responses

Response from Royal Free Hospital 7 years ago
Royal Free Hospital
Submitted on 21/07/2016 at 17:01
Published on nhs.uk on 22/07/2016 at 02:30


Thank you for your review, we really value your feedback and are sorry to hear about the difficulties you had. We will pass your comments on to the department.

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