"Excellent facility!!"

About: Shotley Bridge Hospital Site

We have lived in Ebchester for nearly 10 years now and since having a child in 2012 I have only needed to visit the Urgent care twice and they have been the loveliest and caring staff. But today i needed to go myself for a blood infection and yet again flawless!!!! The staff of this hospital are a credit to the NHS!!!!

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Response from Shotley Bridge Hospital Site

Dear Jill

Thank you for providing feedback on your recent experience at the Urgent Care Centre at Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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