"A&E June 2016"

About: Tameside General Hospital

I attended A&E after a fall in my garden and injuring my knee. I was seen by a Nurse Practitioner who barely glanced at my knee before saying "I don't need to x-ray it I know what you've done you've strained your miniscus, 4 - 6 weeks and it will be fine". They didn't explain any of what the "diagnosis actually was just told me to use it as normal stop it seizing up. I had to google that myself when I got home.Fast forward 6 weeks and it is NOT fine - in fact it is no better! I go and see my GP who actually takes time to examine my knee and surrounding area, measures both legs and tells me that they think I have actually torn my hamstring - totally different diagnosis and totally different management (by doing what the nurse practioner told me I had inadvertentley been making things WORSE)! I am know waiting for an MRI scan which was requested by GP Surgery

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Response from Tameside and Glossop Integrated Care NHS Foundation Trust

We are really sorry you have had cause to raise this concern.

If you would like us to investigate your concerns please contact the Pals and Complaints with further details on 0161 922 4466 or email palsandcomplaints@tgh.nhs.uk so that we can arrange for this to be looked into.