"Worried to have my baby!!"

About: Norfolk & Norwich University Hospital

This hospital seems to be a rather large joke! I've had an awful pregnancy, I've been left to sit in my own bloody for 4 hours on cley ward and the delivery suite. I was left for 8 1/2 hours in blakeny ward after being told I'm having a c-section! Lack of care and respect, when a family member called the ward to ask what's going on as I got no answers myself and was told my babies life was at risk! The midwife swore and referred to said family member as an "idiot" because they did not want to call back another number to speak to someone who wasn't on the same ward. Norwich and Norfolk hospital is entirely the worst, spent a night in the delivery suite where my shower room had blood splatters all up the walls. I was told I'll have a c-section after coming in with bleeding to be left on my own and pushed aside! Ridiculous place, rather go anywhere else to have my baby. Seriously considering James pageant or Kings Lynn!!

Story from NHS Choices

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Patient

We are very sorry to read your feedback and about the lack of attention you have received on our maternity wards. There is no excuse for staff swearing or for the lack of cleaning in the bathroom and we do apologise. Your comments have been passed to the Head of Midwifery and you are welcome to contact us if you would like to speak to someone in more detail or make a complaint. Please get in touch with our Patient Advice and Liaison Service in the first instance on pals@nnuh.nhs.uk

Kind regards

Janice Bradfield

Senior Communications Manager

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