Posted by Dancing Queen (as ),
My friend was taken to FVRI by ambulance - all good!
Eventually popped into CAU. Was delivered less than positive news - that's life I suppose. I understand that it's a judgement call when to deliver "the news" but am just thoughtful about whether doing so without family or friends present was right. So would just offer that for reflection.
I was with my friend and witnessed perfect care. Named nurse, ANP, auxiliary and lovely domestic who asked if I was ok! ? ! It was a super busy place but every request we made was met and staff came back when they said they would. Special thanks to ANP (advanced nurse practitioner) who at our request repeated everything doctor had said for patient's family with such clarity, patience and compassion.
There was some "excitement" over new online prescribing system but it all seemed to work really well. I was really impressed to see my friend leave with a list of medication, dosage and suggested times for taking this along with a copy of the report which would be sent to her GP. Such excellent practice. To top it all, the email of the consultant in charge for my friend's family who are outwith the UK.
Really really impressed. Take a bow CAU team: -)