"I stayed in a day ward in the ..."

About: Hull Royal Infirmary

(as the patient),

What I liked

I stayed in a day ward in the Women and Childrens hospital at HRI. The doctors and nurses were all very helpful and polite. I was seen separately by a nurse, the aneathetist and the surgeon, prior to my operation. I found this very reassuring, as each asked me if I had any questions,even after explaning everything clearly. After I came round from aneasthetic, the nurses on the ward constantly checked on me, offering me food and drink, and ensuring I was confortable. The surgeon that did my procedure came to explain what had been carried out and checked that I was ok. overall my stay was very comfortable and staff were efficient and friendly.

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Response from

Dear Anonymous Many thanks for placing your posting on the Patient Opinion website. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either by email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services.
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful