"Waiting time keeps changing"
About: Nottinghamshire Healthcare NHS Foundation Trust / Gender dysphoria services Nottinghamshire Healthcare NHS Foundation Trust Gender dysphoria services NG7 6LB
Posted by Ashant (as ),
I was referred to the centre by my GP in May 2015. In the acceptance letter from the centre I was told that my approx wait from referral would be 10-12 months but could be subject to change.
I contacted the centre in November, to advise of change of address, and March to advise of change of name. In each case I was told that my wait would now be 13 months, not ideal but livable.
A friend of mine who was referred by her GP in April 2015 had her first appointment in May 2016. When I had not heard anything from the centre by June I rang them and was advised that my wait was now 16 months, which had a devastating effect on my mental state. I was informed that the increased wait was due to excessive demand on the service.
I rang the centre again on 1st July and was informed that my wait was still 16 months.
I rang them again two weeks later to be told that my wait was now 18 months. This had such a devastating effect on me that I was stood on King St in the city centre with tears running down my face.
The reason given again was still excessive demand. I find it very hard to understand how my wait can increase my 2 months in just 2 weeks
What makes this worse is that I've had absolutely zero communication from the centre and have only found out about the increases in my waiting times when I've contacted them.