"Super surgeons, Nice nurses and top treatment."

About: Cumberland Infirmary

I was taken to The Cumberland Infirmary in an Ambulance (Excellent paramedics) with chest pain. The consultant decide to give me an angiogram because of my past history. As a result of the angiogram I was fitted with two stents to rectify some narrowing of arteries on a rather difficult junction, as a preventative measure, even though I had not had a heart attack. The standard of care and the surgical procedure carried out was as good as one could expect anywhere and compared favourably with the Freeman in Newcastle where I am also a patient. Everyone in the Heart Centre was on top of their job and I was expertly looked after during my time there. This hospital has received some criticism in the past but I could not fault the service and treatment I was given and I would have every confidence should I need to return for further treatment in the future.

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Response from Cumberland Infirmary

Dear Shaun

Thank you for taking the time to share your experience with the Trust. I am really pleased you had such a positive experience.

Your comments demonstrate the whole team approach to care where everyone has a part to play in the patient’s journey.

All of our staff work really hard to provide this level of care and they will be delighted with your comments.

I shall forward your kind comments to North West Ambulance Service, A&E and The Heart Centre so that they can be shared with the teams who will be delighted to know that you appreciated the care that they provide

Best wishes for your continued recovery.

Alison S-D

Patient Experience

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