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Painful Endoscopy

Posted By kash

"Painful Endoscopy"

About: Manor Hospital / General surgery

(as the patient),

I was told that I was going to be sedated, I even had an injection (which I thought was the sedation which I has signed for it was in fact a mild pain killer)

I suffered enormous pain and discomfort they did the procedure

twice I was screaming in agony the sedation is not working.

I am very angry and upset that I was lied to, I was the last patient and so feel like they just wanted to get me out asap and go home.

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Responses

Response from Garry Perry, Associate Director Patient Relations & Experience, Patient Relations, Walsall Healthcare NHS Trust 7 years ago
Garry Perry
Associate Director Patient Relations & Experience, Patient Relations,
Walsall Healthcare NHS Trust

Responsible for the Trust Complaints, PALS & Patient Experience team

Submitted on 20/07/2016 at 14:23
Published on Care Opinion at 14:55

picture of Garry Perry

Thank you for your feedback and I am sorry for your poor experience. I understand that our Patient Relations Officers are already aware of your concerns and are looking into your issues.

Garry Perry

Patient Relations Manager

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