"I was put at ease straight away"

About: Ealing IAPT

(as the patient),

I was feeling really down & stressed due to some personal & family issues I was dealing with. I was referred by the GP to the Ealing IAPT service. I felt stressed & embarrassed going to my first session thinking I'll have to talk to a complete stranger & I just knew I was going to cry too! ! Worst thing in the world is crying in front of someone! I got there & Nick put me at ease straight away and even though my tears were on the verge, I held it together. Ideas and suggestions of how to deal with different situations, how to prioritise things and how to speak about them were learned over several sessions over the next few weeks. I feel like a different person now. The sessions have helped so much. Talking about things help. I would recommend the service to anyone. Thank you Nick: )


Response from Josef Landsberg, Clinical Lead IAPT, West London NHS Trust

Dear Reena

Thank you very much for taking the time to write such a thoughtful story. Taking those initial steps seems to be so difficult for many people that it often stops them from trying out something different. It seems like the 'risk' you took in talking to Nick paid off and you now feel like a different person, equiped with the some useful tools and techniques to take on the future. I will make sure that the team and Nick gets this lovely feedback and I wish you the very best for the future.

Yours sincerely, Josef

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