"Ambulance crew were very professional. Most ..."

About: Queen Alexandra Hospital

(as the patient),

What I liked

Ambulance crew were very professional.

Most of the nursing staff were caring and considerate of my needs.

What could be improved

The food was dreadful. I went nearly a week with out being able to stomach the inedible slop and I am sure no one noticed or monitored the fact I had not eaten. Also went a whole night with out access to water.

Tramadol seemed to be dished out at night to everyone on the ward. This drug I believe made me feel even more unwell.

Anything else?

The ensuite toilet became blocked. There was a urine sample on the back of the toilet for 2 days.

I actually came home feeling more unwell than when I was admitted.

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Response from Queen Alexandra Hospital

Thank you for taking the time to comment on our services, the Trust takes all feedback seriously. Please get in touch with us directly if you would like us to research your issue further by contacting our Patient and Customer Services Team on 0800 917 6039 or email PALS@porthosp.nhs.uk.

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