"Ambulance and paramedics"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I recently needed the help of an ambulance/paramedics, they were very prompt, perfessional and answered all my questions relating to my condition in a friendly and reassuring manner.....to the extent where their actions and advice have made a big difference to my life ... I'd like to thank Cat, Kirk and colleagues for their superb help.......they have given me hope and my life back 👏 thank you x

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Coopersjcw

Thank you for taking the time to share your story. I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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