"Is patient transport available?"

My mother has an appointment with the podiatrist towards the end of July, I have phoned Locala a couple of times to find out if she could be treated at home or if transport to the podiatrist is available but no one has got back to me. I myself have some health problems and cannot get my mother to the health centre, she cannot get there by herself so really needs home treatment or transport provided.

I’m really disappointed no one has come back to me, we’ve waited a while for the appointment and don’t want to lose / cancel it as my mother’s to nails really need to be cared for. Is patient transport available?