"the only thing i can honestly ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

the only thing i can honestly say is the midwife who was with me as i was giving birth

What could be improved

the whole hospital it is a disgrace

when my waters broke i had to clean them up myself and when i did so the dirt that came off on the tissue from the floor was unbelievable

a midwife had the cheek to tell me 'if i was her daughter she would slap me for smoking'

Anything else?

the whole place needs clean and doctors and nurses need to be reminded to wash hands and wear gloves which i would have thought is basic hygiene skills which you dont need letters after your name to be able to do that !!!

Story from NHS Choices

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Response from North Tyneside General Hospital

The Trust was very sorry to hear of your experience at North Tyneside General Hospital. We would welcome the opportunity to investigate your concerns formally. If you would like to write to the Trust at the address given below we will investigate your concerns and send you a written response.

The Complaints Department

Northumbria Healthcare NHS Foundation Trust

Cobalt Business Park

Unit 7/8

Silver Fox Way

Newcastle upon Tyne

NE27 0QJ

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