"A big thank you for your help - patience of a saint"

About: Scottish Ambulance Service

(as a carer),

Had to take a trip down to Wishaw. The paramedics Martin and Nicola picked us up in the ambulance, couldn't have been any nicer to us, patience of a saint, very pleasant people to speak too. Very caring and thoughtful people, so a big thank you for your help today. 

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Response from Martin Esposito, Patient Experience Manager, Corporate Affairs and Engagement Department, Scottish Ambulance Service

picture of Martin Esposito

Dear Lappyjean

Thank you so much for sharing your experience on Patient Opinion. Attending hospital can be a daunting experience and so I was really pleased to hear about the care and reassurance that Martin and Nicola were able to provide for you.

I would love to pass on your feedback to Martin and Nicola but would need a few more details to allow me to do that. If you are able to provide some details you can contact me on 0131 314 0003 or at martinesposito@nhs.net

Take care


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