"Hell on Earth"

About: Skelmersdale Walk in Centre

When I'm not feeling great the last things I want are:- a television (who is it for?), playing too loudly in my left ear, on a program that I am not interested in, out of control children being near me, staff enjoying their private conversations much too loudly in my right ear and waiting 35 mins for one patient being seen. I've no idea how capable the doctors and/or nurses are as I couldn't stand it any longer. I had to get out. My aches and pains were preferable. I was told I was next as I said I was leaving but that was the case for at least 25 mins.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Skelmersdale Walk in Centre

Thank you for telling us about your concerns. We will need more information to conduct a thorough investigation. Please contact our Patient Experience and Complaints team at soh-tr.complaints@nhs.net or telephone 01704 704958 between 10am and 4pm, weekdays. You may leave a message at all other times

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful