"A year waiting for an injection A JOKE"

About: Castle Hill Hospital

I had a appointment to see a Orthopedic consultant in January 16 but was on a cardio ward but was not allowed to go down to the appointment although I was awaiting discharge ward staff cancelled the appointment,my next appointment was was in March but was back in the cardio dept with an infection,got to see the consultant in May and was told I would get an appointment in two to four weeks I have had to put my cardio rehab on fold since march and today was told I my get an appointment for my treatment in September !!!!! So much for the Military Covenant

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for placing your posting on the NHS Choices website. We are sorry to read of the circumstances you have described.

We will ensure your comments are shared with the Orthopaedic team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice & Liaison Service (PALS) who will be able to take further details and advise accordingly.

The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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