"Absolutely amazing staff"

About: Salford Royal

On Thursday the 7th, I was admitted to hospital by my GP. It was all quite a shock, and due to my ulcerative colitis suddenly worsening. I started out in the EAU department, then went into Endoscopy for an emergency flexi-sig, then moved to the Ladywell building for monitoring. I'd like to say thank you to every single member of staff that looked after me. All 3 of the departments were incredible, reassuring, safe, clean and wonderful. I was extremely anxious and had every fear listened to and reassurance given for the whole time I was there. Thank you to a nurse in the EAU, who was so very kind to me and my partner, and made me feel a lot less panicked, and to another nurse who was incredible and kind. Thank you to a nurse in the Ladywell building, who was absolutely exceptional throughout my last night. Thank you to one of the endoscopy nurses who sat with me for 10 minutes before I went in, and to my consultant who I feel extremely safe under the care of. Overall an exceptional hospital, very well run, and such passionate staff from one end to the other. All I can say is thank you.

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Response from Salford Royal

Hi Sophie

We are pleased to hear that you had a positive experience in our EAU and Endoscopy wards and wish you well with your recovery. Your comments will be passed to the teams involved in your care who will be glad to receive such positive feedback.

If you would like to provide detailed feedback, please contact our PALS team on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you for taking the time to tell us.

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