"Top Rated Highly Professional Staff"

About: The Queen Elizabeth Hospital (King's Lynn)

Was taken to A&E by paramedics on 29th June 2016.Immediately received appropriate and thorough attention. Transferred to MAU approximately two hours later for a 24 hour assessment of my condition. On 30th June transferred to Tilney cardiac ward for a five day stay. Absolutely marvellous treatment received throughout. All staff, without any exception, were professional, thorough and caring. I was cared for with extreme professionalism and dignity, and I was kept informed of my condition throughout my stay. The staff on Tilney ward across both daily shifts were amazing. From the consultants, doctors, nursing staff and catering and cleaning staff. All were friendly polite and willing to talk and have a laugh when appropriate. I can not fault any of them. The ward was cleaned very well several times daily contributing to good hygiene. The food was very good, with three balance meals per day. I can not recommend the hospital and staff highly enough, and I thank them all for helping to contribute to my recovery.

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Response from The Queen Elizabeth Hospital

Thank you for taking the time to post your comments. I am delighted to hear that you have had such a positive experience as a patient at this hospital. I will share your comments with all the staff from the various departments you have mentioned and I am sure that they will be equally pleased to know that they have succeeded in providing you with the quality of care and support we always aim to achieve.

I do hope you have made a good recovery from the problem that brought you into hospital.

Claire Roberts

Associate Director of Patient Experience

Tel: 01553 613459 or claire.roberts@qehkl.nhs.uk

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