"Extremely helpful and pleasant staff"

About: Royal Stoke University Hospital

I went to a and e at around 7pm following a crash on my push bike and damage to my knee. From the moment I arrived the staff were all extremely helpful and pleasant. I was told that because it was my knee I would be able to be seen quicker and I was in and out within 2 hours, including xray and dressing. Thankfully there was no serious damage (breaks) to my knee but at no point did anyone make me feel like I was wasting their time and I felt supported and relaxed throughout my visit. Just wanted to say a huge thanks again

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Response from University Hospitals of North Midlands NHS Trust

Dear Mr Ryan

Thank you for your comments about our Accident and Emergency service.

We are very glad that you felt happy with the care you received and will pass your feedback on to our team.

Kind regards

Rachel Harrop