"Out patient appointment - Neurosurgery"

About: Hull Royal Infirmary

I arrived and was quickly checked in and sent to a spacious waiting room. I did not wait long and was called by the consultant who introduced them self. The consultation was on time and at no point did I feel rushed. The consultant took their time to explain and discuss everything and gave me lots of opportunities to ask questions. I was quite nervous prior to the appointment but by the time I left I felt relieved and ready for the next stage of my treatment. The staff I met were kind and helpful and the department I visited had a comfortable relaxed feel but non the less was very efficiently run. Thank you.

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Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Neurosurgery team.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful