"Maternity nightmare 2"

About: Kingston Hospital

Continued. The midwife kept insisting I was not in labour but at no time did they examine me. Eventually my body started to push involuntary & they noticed. They then asked to examine me & on doing so the baby's hand was clearly visible between my legs. They made a joke about shaking my baby's hand & after a few minutes decided the situation was not quite right & hit the emergency button. Fortunately the Dr was able to push the baby's have back inside so that I could birth naturally. The Dr was also brilliant. Afterwards I was just so thankful it was over & apart from the expected breastfeeding bullying I had good enough after care. Those with a medical background with whom I shared my story said that my baby must've been transverse & I should ensure I made a fuss about this if ever I was pregnant again. I'm now pregnant with my second child. I registered again with Kingston believing I had been unlucky last time round. I told my mw I did not wish to see the consultant but they convinced me to go by telling me I could see only the consultant & promised me I would never have to see another inadequate registrar. I spoke to at least 3 people who promised me the same thing & told me to reiterate this to admin staff when I arrived for my sppointment. I was anxious & staff reassured me. When I arrived at the appointment I was informed that the consultant 'is not in today'. I left. I visited my GP who is brilliant. They said I'd been unlucky & not to lose faith. They wrote to Kingston & the consultant rang me. They spent a long time reassuring me & had a very pleasant manner. They said they would see me at around 24 weeks. I received no paperwork or date confirming ah appointment but fortunately I had the good sense to ask at my 20 week scan. They gave me the time & date of the appointment verbally. I attended that appointment yesterday having run out of school with the chn (I am a teacher) collected my chd who commutes with me & put the peddle to the metal to get to QM hosp for 4pm. I then sat in the waiting room for an hour & 40 minutes. I was forced to leave in the end as my 2 yo became fractious & hungry after such a long time in an unfamiliar place. I was also growing in anxiety. All of this has led to me wanting to change my care provider but having lost complete faith in the system I am too emotionally fragile & all I can find are horror stories about other places which add to my anxieties. I genuinely wish I were not pregnant for a second time despite at one time wanting a large family. I am absolutely frightened to death about what lies ahead for my unborn child & me & have no idea what to do in order to remedy any of this. I wish I had never put my faith in this hospital.

Story from NHS Choices

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Response from Kingston Hospital

We are very sorry to hear about your poor experience and we would encourage you to contact our Head of Midwifery to discuss your concerns and agree a plan for the remainder of your care. We would also like to offer you the opportunity to discuss your previous experience in more detail with one of our senior team or supervisors of midwives. We are very disappointed to hear that your experience so far has left you feeling frightened about the remainder of your pregnancy and would like to do all we can to dispel your fears. Please email or call comms@kingstonhospital.nhs.uk or 0208 934 3843/3613/3614.

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