"Still waiting to hear about surgery date"

About: Milton Keynes Hospital

I had a consultation at the end of December 2015 in which it was agreed I would need surgery to release a trapped nerve in my elbow. After attempting to call multiple times a week (all calls gone unanswered) and several emails, I am still waiting to hear any information on an operation date. I understand that there is a waiting list but to not be informed on my situation or how long I will have to wait, I find that unacceptable.

Story from NHS Choices

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Response from Milton Keynes Hospital

Hi, thank you for taking the time to review MKUH and inform us of the problems you've faced here. We'd like to look into what happened further please could you email our Patient Advice and Liaison Service (PALS) on PALS@mkhospital.nhs.uk. Thanks, MKUH.

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