"Community health support after a fall"

About: Nottingham CityCare Partnership Queen's Medical Centre / Accident and emergency

(as a relative),

Mum had a fall resulting in a nasty gash to her shin. After a visit to A&E at Queen's to 'patch her up' she was seen by the community nurses for six months until the wound finally healed. There were communication problems initially getting regular treatment but once those were overcome the treatment was done with professionalism, care and friendliness.

They also referred her to the 'therapy' unit (Mum's memory of who they were) and she was visited by Jessica, Assistant Practitioner. Jessica assessed Mum's physical needs and ensured that she had whatever aids could help her. she also started Mum on some physio which initially caused some discomfort to her injured leg but once the wound was healed they got along well and Mum was very pleased with her visits and is still regularly doing her exercises and thinks that they are helping her mobility.

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Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch.

It sounds like your mum was very well looked after from the community care team, which is great to hear. I have shared this with Nottingham CityCare as well as with our Emergency Department staff who initially treated your mum.

Kind regards,

Lucy Thow.

Matron, ED.