"Physiotherapy services"

About: Burnham on Sea War Memorial Hospital

The system for physiotherapy treatment is poor. I am a young patient who has a problem that doesn't require me to stop working, unfortunately the physio dept. cant seem to understand this. Their appointment line is only maned from 8:30 until 2:30 ( what good is that) and they expect me to take time off whenever I require treatment. I work in the NHS, we offer working aged patients the opportunity to come between the hours 8-9 and from 95-6pm we also offer weekend appointments. What I am I supposed to do when I have no annual leave left for my appointments. Not happy.

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Response from Burnham on Sea War Memorial Hospital

I am sorry to hear about your bad experience using one of our services, but I thank you for your feedback. This has been forwarded to the manager of the service. It is from this sort of feedback that helps to improve our services. If you would like to discuss this, or anything else further, please feel free to contact the PALS team on 01278 432 022, or email PALS@sompar.nhs.uk.

With kind regards,

The PALS team

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