"my stay"

About: King's Mill Hospital

i was very unsatisfied with the information about my treatment i was told that i was going to have to stay in from Thursday 30th June to Monday the 4th of July i was in as i had a bleed on my brain and a fracture the first couple of days the communication was excellent and couldn't fault it but when it has come to Monday i have been told that staff are not worried but i still may have to stay in a Dr said they have ordered a ct scan for me just to double check but then when the nurse rung to check they had no knowledge and as the time goes on they are saying i may have to stay in just because they may not get time but all this messing around is stressing me out and i have been in for 5 days now and i have my 30 week pregnant girlfriend at home and this is causing a lot of extra stress which is not needed and i am not getting any answers to the questions i am asking.

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Response from King's Mill Hospital

Thank you for taking the time to share your feedback, and I am sorry to hear your care was not to the high standards we expect, which is disappointing.

We would welcome an opportunity to learn from your recent experience and understand how we can improve our services. If you would like to discuss this further please contact the Patient Experience Team on 01623 672222 or email:pet@sfh-tr.nhs.uk.

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