"I presented at A&E with ..."
About: Harrogate District Hospital Harrogate District Hospital Harrogate HG2 7SX
Posted by S***********h (as ),
What I liked
I presented at A&E with chest pains and was seen in the cubicles within a matter of minutes. I was treated with respect and dignity at all times and when my condition was thought to be more serious than first thought I was transfered to Leeds General Infirmary.
At all times prior to being transfered I was kept up todate with what was happening, what treatment I was being given and had full confidence in the team looking after me. The lady consultant of Emergency Medicine, sorry I can not remember her name, totally reassured me when I was brought into the resusitation area prior to being put in the ambulance for the transfer.
What could be improved
The staff behind the A&E reception desk could have been smarter.