"Excellent treatment. Fast, Friendly, Efficient."

About: Mount Stuart Hospital

I attended Mount Stuart Hospital for a routine hernia repair operation as an NHS referral under the choose and book system.

From the initial booking and assessment to the operation and follow up I received excellent care, guidance, treatment and service.

The surgery was been carried out with skill and care and I was well looked after following the op'.

Administration was clear and efficient and all staff were friendly and helpful.

Everything concerning timing, options and choices for procedures were explained clearly and with sensitivity to my needs and circumstances.

The hospital environment is clean and pleasant.

I would have no hesitation in recommending this system and hospital to others and hope that the NHS continue to use and to contract the choose and book system and this hospital for the benefit of NHS patients.

Many thanks all.

Story from NHS Choices

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Response from Mount Stuart Hospital

Thank you so much for taking the time to provde your feedback. We strive to deliver high quality customer service and are very pleased that we succeeded and you had a positive experience. I will ensure your comments are shared with the team

Best wishes

Debby Blease, Matron

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