"Can never get through on phone."

About: Liverpool Womens Hospital

The booking system is ridiculous.

They ring and leave a message telling you when your appointment is and then when you try to ring to speak to someone you can never get through to them.

Story from NHS Choices

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Response from Barbara Freeman, Liverpool Women's NHS Foundation Trust

The booking team endeavours to answer all calls within a timely response, the team also has an answerphone service which is monitored throughout the day and calls returned in a timely manner. we apologise for any delay with dealing with your query.

If you would like to contact us today to deal with your query please call 0151 702 4328, option 1 for maternity and imaging or option 2 for gynae. If you still cannot get through, you can call a member of the management team on 0151 702 4005 or 0151 702 4351.


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