About: Royal Derby Hospital

(as the patient),

What I liked

nurses were very polite and understanding

What could be improved

more communication between doctor and patient,poor food,car parking,

Anything else?

my dad was admitteded to hospital and was treated very poorly he had a caterer who was very abrupt and snap at him just because he asked for a cup of tea would like to know how we can complain about this

Story from NHS Choices

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Response from Royal Derby Hospital

Thank you for getting in touch regarding your Dad's recent experience, we value your feedback and take your comments very seriously. In order for us to look into this please contact our PALS team, confidentially, on freephone 0800 7837691 or email pals@derbyhospitals.nhs.uk.

J.Roberts, Communications

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful