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Excellent day surgery

Story from nhs.uk

"Excellent day surgery"

About: The Maidstone Hospital

I had treatment at Maidstone's short stay surgery unit this week and everything was excellent. It was very clean and efficient, well staffed with lovely people.

But the best bit was no hanging around! They have a poster promising to try and get you home by lunch time and I was. I didn't feel that I was rushed out (they made sure I was fine before I left), just that it was very well organised so that I didn't have that long delay (which often happens) waiting to be discharged.

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Responses

Response from The Maidstone Hospital 6 years ago
The Maidstone Hospital

Submitted on 03/06/2017 at 17:07
Published on nhs.uk at 16:30

Thanks so much for leaving such a positive review of your admission to the short stay surgery unit last year.

We're sorry for the delay in replying, but can assure you that all comments left on NHS Choices are reviewed and feedback shared with the staff.

Improving our discharge processes has been a focused area of work for the Trust over the last few years and it's great to read that your experience met our expectations.

With kind regards, The PALS Team.

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