"Death of mother but I am thankful for the NHS"

My mum was admitted with a severe onset of illness associated with her advancing cancer. I spent a brief time in the waiting room because understandably to me the staff need time to help treat patients without constant pressure. I got to sit with mum at the earliest opportunity in her room next to the staff base. I felt sickened by the way I heard some patients and relatives speak to staff. In my opinion it’s clearly a busy place and I'm no doctor but most of the people I saw looked like all they required was a cup of tea and their own bed. I think people need to stop expecting miracles from our NHS, we get a fab service for what we pay for. I did not come to write a story about a tragic superbug. My mum was ill, she died. I am thankful, I’m not of the opinion there were poor standards or poor nurses. I think some people unnecessarily direct their aggression towards the NHS. One ward my mum was in had 45 or so beds and a bad shortage of nurses that night. So I helped ease the pressure and tended to her needs that night because the nurses were so bloody busy and I felt like it was my duty to help my family member. Sorry to rant but I hoped to find a site with other thank you messages to the NHS. Instead I find the other concerned comment about Aberdeen.