"Treatment of a sports-related injury"

About: Shotley Bridge Hospital Site

I attended the minor injuries unit of Shotley Bridge hospital yesterday with my son who had a cricket-related hand injury. We found the service to be superb and were in and out of the unit within an hour. The staff were helpful and friendly whilst the nurse who treated my son was excellent - the nurse had time to explain the procedures needed, had a sense of humour and was highly skilled in the treatment given. The hospital shows the NHS in the best light possible.

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Response from Shotley Bridge Hospital Site

Dear Mr Davison

Thank you for providing feedback on your recent visit to the Urgent Care Centre at Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful