"No shower facilities"

About: Alexandra Hospital

9he showers were full of equipment, there were no hoists in the showers, wheelchair blocked the fire exit.

People were doing toileting in bed when others were eating meals.

Space between beds was very cramped.

They kept moving round the bed spaces.

The person in the next bed was coughing very badly.

Lady in 30s put in an area where the rest averaged 90. Some of the staff hhave a very unpleasant attitude, others were lovely.

There is a lack of equipment and good attitude for people with disabilities.

Complaining is a waste of time they simply ignore it.

Story from NHS Choices

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Response from Alexandra Hospital

Thank you for taking the time to leave your comments. I am sorry to hear you had such a negative experience with us at the Alexandra Hospital but thank you for feeding back to us.

Thank you for bringing these issues to our attention, I will share this with the management team for the department. If you would like us to investigate this further or to speak to a member of staff about this, please contact our Patient Services Department on 0300 123 1732 or email wah-tr.PET@nhs.net

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful