"Urgent referral and treatment for Quinsy"

About: Royal National Throat, Nose & Ear Hospital

I was urgently referred to RNTNE following confirmation of severe Quinsy infection by Royal Free A&E. RNTNE arranged transportation for me and, despite the urgent referral unit being very busy and the on-call SHO having to respond to a few emergencies, staff ensured I was comfortable and treated as soon as possible.

Following initial treatment, I was admitted overnight to allow a second day of IV antibiotics and steroids and all staff were friendly, courteous and ensured I was comfortable.

Everything was explained clearly on discharge and I am now recovering at home and very thankful to all staff involved in my prompt and effective treatment.

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Response from Royal National Throat, Nose & Ear Hospital

Thank you for taking the time to give us your feedback. We're so pleased you were happy with the care and attention you received during your recent admission to Royal National Throat, Nose and Ear Hospital, UCLH, and will feed this back to the team.