"I took my 6 year old daughter ..."

About: Burnley General Hospital

(as the patient),

What I liked

I took my 6 year old daughter to the childrens day case unit - ward 27 for a small procedure.

I cannot thank the staff enough for how they treated my daughter and me during the day.

Pre-op they had a pay worker explain to the children why they were visiting the hosiptal and they talked them through what would happen when they came in for their operations.

On the day of the procedure, the nurses were very friendly and showed a lot of warmth to my daughter. The family support worker and play workers were fantastic. We werent kept waiting at any point and I always felt that I could ask any questions at any point.

Thank you very much!!!

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Story from NHS Choices

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Response from Burnley General Hospital

Thank you for sharing your feedback with us, we will pass your comments on to the team. Which I am sure they will really appreciate.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful