"Making bookings"

What a joke was given a list of choices by go to make appointment for urgent endoscopy called you was given an appointment for a weeks time only to find out next day you had cancelled it as didn't like my medical history and to top it of you had closed my booking telling me to go back to GP this has just wasted time in me getting test done which is marked urgent maybe you shouldn't be offering your services to NHS patients I'm very upset over this

Story from NHS Choices

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Response from Blakelands NHS Treatment Centre

Thank you for your time to enter a comment regarding our services.

I would be most grateful if you could contact me so that I can look into your problem.

Please telephone 01908 334248 to discuss the service you felt was unacceptable and we can investigate the points you have raised.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful