"All the staff on Dolphin Ward ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

What I liked

All the staff on Dolphin Ward were friendly, caring, and took the time to talk to my Son asking him how he was feeling.

What could be improved

Staff levels could have been better, they were under extreme pressure all of the time.

Anything else?

The ward and surrounding areas were kept incredibly clean.

Story from NHS Choices

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Response from Princess Alexandra Hospital

Thank you for taking the time to give us feedback regarding your son's recent stay on Dolphin Ward. We have noted your kind comments about staff and informed the ward manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful