Arrived to queue at reception for Mum's pacemaker check up and was approached by lovely gentlemen who explained he was here to help bring queues down and knew layout of building, he apologised that he sometimes slurred his speech and proceeded to escourt us to cardiology and explain changes and investment in hospital and then shook our hands and wished us a happy weekend. Fabulous customer service he clearly loves his job and is so proud it shows volumes. Big thank you and well done x
"Fabulous customer service"
About: Good Hope Hospital / Cardiology Good Hope Hospital Cardiology Sutton Coldfield B75 7RR
Posted by Clairr (as ),
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