"Good treatment"

About: East Surrey Hospital / Dermatology

(as a parent/guardian),

My daughter had an appointment for removal of a suspicious mole from her thigh at East Surrey Hospital Redhill.

We had a very short wait in a clean and comfortable waiting area before we were seen by a doctor and a nurse- Danesh and Soumya. Although my daughter has learning difficulties, she was treated with tremendous respect, patience, kindness and professionalism by both the staff. The procedure was carried out with minimum fuss. We were most impressed and we departed as very happy customers.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust

Dear AGP, many thanks for sharing your feedback of your experince within outpatients for you and your daughter.

I will ensure that I share this with the team, who I know will be delighted to hear that their efforts to provide person centred care has been recognised and appreaciated.

Best wishes


  • AGP thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too

Update posted by AGP (a parent/guardian)