"Cleft lip and palate repair."

About: Pilgrim Hospital / Ear, Nose and Throat Queen's Medical Centre / Ear, Nose and Throat

(as a parent/guardian),

We left our 20 week scan quite deflated having been told our son may be born with a cleft lip. He was born at 40 weeks with a unilateral complete cleft lip and palate. At 6 months he underwent a repair for both, with nasal reconstruction. Having met two consultants prior to surgery, we met a new surgeon on operation day. Mr Grant performed the procedure, and visited us frequently in the days that followed. We also had visits from Mr Dwyer. Both surgeons were brilliant.

Our son made a great recovery with excellent results. I can't fault the staff at Queens Medical Centre. The whole experience was a huge challenge for us as parents, however the care our son received in hospital was first class and a credit to the NHS. I hope our experience gives comfort to anxious parents who are going through the same thing.

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Response from Nottingham University Hospitals NHS Trust

Thank you for getting in touch. It’s good to know you were so happy with your son’s care and everything went smoothly. I’ve shared your comments with our staff.

You might be interested to know that nominations are open for our annual staff NUHonours awards. Should you wish to nominate anyone form your son’s care you can do so via out website: www.nuh.nhs.uk/nuhonours (your nomination would fall under the surgery division category).

Best wishes to you and your son,

Keith Knox.

Matron, Head and Neck.

Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear Peter1987,

Thank you for taking the time to leave your feedback.

I am pleased that your son’s surgery was a success, and hope the Trust was able to play a small part in ensuring a positive outcome.

Best regards,

Sharon Kidd, Patient Experience Manager

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