"Initial communication"

About: Warwick Hospital

(as the patient),

On Sunday I received a text referring to an appointment I apparently have at the Keith Lee Suite on Wednesday at 9. 50. It is now Monday evening and I have still received no other communication, despite an email sent this morning. The letter I should have apparently have received has not yet arrived and it was only by looking up on the internet I even discovered which hospital has this Outpatients ward. I don't really know for certain what I am going for although I think it may be a referral on from my doctor from a few weeks ago and I certainly don't know whether I need to take any samples, refrain from eating or drinking or anything.

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Response from South Warwickshire NHS Foundation Trust

On behalf of the Trust I am sorry about the level of information you have received regarding your up coming appointment. In order to assist you we will require further details, therefore please could you contact our patient experience team on 01926 600 054 so we can look into it.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Weymout (the patient)

I have rung the Trust since seeing this response and they are looking into it.

I may add I did go to the appointment this morning and the medical staff and care was great.